6th November 2025

How will a Fos longstop impact adviser complaints?

The debate around a statutory long-stop on advice complaints has surfaced again, with concern that advisers remain indefinitely liable for historic recommendations. In this recent FT Adviser podcast, Derek joins Alan Lakey, Director of Highclere Financial Services, to reflect on what this means in practice for firms, particularly as expectations around record-keeping, disclosure and Consumer Duty continue to increase. 
 
It’s a timely conversation for any advice business thinking about professional risk, governance and how to protect the firm over the long term.
 

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