5th November 2015

AXA PPP Healthcare: How can our experts help you? Just ask

Have you ever wished a friend or someone in your family was a medical expert? You’d be able to talk to them whenever you liked, without worrying that you were bothering them. They’d have time to listen, reassure and explain in words you understand.

AXA PPP healthcare, offers their Expert Help services to help members with their health queries. Here are a number of ways we support our members;

Call with your health queries any time 24 hours a day, 365 days a year

Our medical team includes many of the health professionals you’d find working at a local health centre, including nurses, counsellors, midwives and pharmacists.

They’re ready to help whether you want to talk about a specific health worry, medication, and treatment or simply need a little guidance and reassurance. 

Health information you can trust

Sometimes you want to explore a health issue in much more detail. Our online Health Centres make this easy. They bring together the latest information, facts and tips from our own experts, leading medical authorities, specialist charities and NHS resources, so you can find everything you might need to know quickly and easily.

You can put your own questions to our panel of experts that includes doctors, dentists, psychologists, physiotherapists and dieticians at our regular live online discussions. And if you don’t find the information you’re looking for, you can submit questions through the Ask our Expert online panel, and the appropriate medical professional will respond.

Support from our dedicated nurses

With a serious illness, such as cancer or a heart condition, you can pick up the phone and talk to someone with years of specialist nursing knowledge and significant experience in supporting patients and their families through worrying times.

It can make a big difference.

We’ll immediately put you in touch with your own dedicated nurse who will then be your support from diagnosis, and throughout your illness and treatment.

They can give you guidance on everything from what to expect during treatment to how to talk to friends and family. But just as importantly, they’re also there whenever you need to talk. 

Our Personal Advisers will ask a dedicated nurse to speak to you on diagnosis.

Find out more about working with AXA PPP healthcare: http://www.panaceaadviser.com/main/p178/healthcare+tools+resources.htm

Healthcare